Program Officer, LAC Region & Humanitarian Response

HOPE project is an international NGO of more than 900 committed staff and hundreds of volunteers working in more than 25 countries, responding to the world’s most pressing health challenges. Throughout our 60-year heritage, Project HOPE has treated millions of patients and provided over $3 billion worth of medicines to local healthcare organizations around the world. We’ve helped build hundreds of health programs from scratch and responded to humanitarian crises around the world.

Code of conduct

It is our shared responsibility and obligation to treat each other with respect, to take positive steps to prevent issues of sexual exploitation and abuse and human trafficking, and to disclose all potential and actual violations of our code of conduct, which may include conflicts of interest. , Fraud, Corruption, Discrimination or Harassment. Together we can strengthen a culture of respect, integrity, accountability and transparency.


The Program Officer position provides operational support, monitoring and evaluation, and technical assistance to improve the quality and effectiveness of global health programs in the Latin America and Caribbean (LAC) region as well as in its humanitarian response (HR) globally. Works within the LAC HQ and HR (HQ) team and liaises closely with country staff, technical leads and other HQ departments as required. The position includes periodic travel to program sites and also performs a variety of tasks and products that contribute to the efficient functioning of the Global Health division.


Implementation and operation of the program

  • Contributes to program success and technical quality of assigned projects. Serves as support to HQ by communicating frequently with country staff on program implementation. Briefs the LAC and HQ Humanitarian Response team and others, as appropriate, on areas of concern. This includes planning and arranging regular team meetings with the Program Manager, Country Director, Senior Program Officer (Sr. PO) and/or Senior Program Advisor (Sr. PA), Deputy Regional Director (DRD), Director of Humanitarian Response (HRD) and Director of Monitoring and Evaluation, as needed, to discuss program progress, areas of concern and work plans.
  • Monitors assigned programs by reviewing information, reports and data through regular exchange and communication with program teams. Supports Sr. PO, Sr. PA, and technical and M&E teams to monitor achievement of program and sub-project objectives, indicators, and data collection. Conducts on-site visits, as required.
  • Enter and maintain quarterly project data in the internal organizational database to allow analysis and monitoring from headquarters.
  • Functions as a key liaison for programs assigned to other HQ departments, such as Development/Communications.
  • Supports Sr. PO, Sr. PA, and DRD with day-to-day coordination and communication between assigned programs and other HQ departments, including legal, finance, M&E, development, and communications, etc.
  • Coordinates, contributes to the development and ensures the completion of program planning documents for assigned programs, including work plans, detailed implementation plans, M&E plans, program designs and plans starting or closing.
  • Coordinates, contributes to the development and ensures the completion of quality program reports with country staff, including quarterly PH reports, survey reports and donor reports.
  • Reviews, analyzes and prepares project results in collaboration with country teams for presentation within PH and externally as appropriate.
  • Participates in regular program portfolio review meetings.
  • Supports Sr. PO, Sr. PA, DRD, HRD and country teams in the development, implementation and management of sub-grant or sub-grant agreements for assigned projects. Works with project teams on the preparation of sub-grants and sub-grant agreements to ensure alignment with internal and donor procurement policies and routing to appropriate approvals.
  • Works to ensure Project HOPE policies and procedures are followed.
  • Collaborate with peer organizations and join technical associations on technical learning and in support of strategic priorities.
  • Keep abreast of current developments in program countries and assigned technical areas. Ensure external and internal project resources are up to date.
  • Other administrative and logistical support as needed

Development of new programs

  • Collaborates with LAC and HR team, business development, development department, country teams and other technical staff to identify, develop and prepare proposals and concept papers.
  • Seek opportunities, seek funding, and guide NDP efforts for new activities in HOPE Project priority countries, in line with regional and HOPE-wide strategic plans
  • Conduct background research, copy content, prepare supporting sections such as past performance capacity, and assist in the development of evidence-based programs designed for impact, including program design, indicators and the performance monitoring plan.
  • Prepare program templates, business development forms, tables for producing proposals.
  • Proposal writing in collaboration with Sr. PO and/or Sr. PA.
  • Contributes to the creation of promotional material and web content that highlights the achievements and capacity of the Project HOPE program. Works with the brand and marketing team to ensure that public Project HOPE materials (such as the website) are kept up to date.

Monitoring, evaluation and learning

  • Responsible for ensuring that program reports and indicator data are entered into Global Health’s information management systems and are kept up to date.
  • Review upcoming reports from the organization-wide DHIS-2 system, particularly on data analysis tools to help prepare standard reports, data completeness reports, datasets, report tables, graphs, GIS, etc. Reports performance issues or data discrepancies to Sr. PO/Sr. PENNSYLVANIA.
  • Support the development and finalization of quarterly reports to donors and for the HOPE project. Coordinates and/or supports regular portfolio review meetings.
  • Reviews, analyzes and prepares project results in collaboration with the field team for presentation within PH and externally as appropriate.
  • Supports mechanisms for tracking accountability to affected populations, ensuring feedback is incorporated into program design and implementation.
  • Helps maintain best practices in information management and protect personally identifiable information of program recipients.
  • Organize best practices and lessons learned via internal sessions and documents within the GH unit.
  • Travels to the field to monitor program implementation, engage with key stakeholders and provide technical assistance.
  • Participates in the development and dissemination of technical summaries, articles, conference presentations and strategy documents.
  • Contributes to the sharing of “lessons learned” from other relevant programs conducted by Project HOPE and from programs implemented by other organizations.
  • Other assigned tasks.


  • Master’s degree in public health, public policy, international relations or similar relevant equivalency or bachelor’s degree when combined with substantial relevant experience.
  • One to three years of experience in health and humanitarian programming, including direct implementation of health activities and/or providing technical support to programs. Previous experience with LAC countries is an advantage.
  • Experience in providing administrative and logistical support
  • Knowledge of an international working environment (developing countries preferred) and one year of experience abroad or the equivalent are desirable.
  • Fluency in English and excellent writing skills are required.
  • Fluency or intermediate level proficiency in Spanish is strongly preferred.
  • Strong interpersonal and communication skills and ability to work effectively with country and head office staff to ensure quality and productivity.
  • Demonstrated communication skills, verbal and written. Writing skills should include concept notes and program reports.
  • Computer proficiency in both word processing and spreadsheet programs with presentation and report writing ability. Knowledge of statistical software is a plus.
  • Able to manage multiple priorities and work with minimal supervision and direction.
  • Identifies with the mission, vision and core values ​​of the HOPE project.
  • Willing to travel internationally up to 25% of the time.


The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform essential functions.

Physical requirements:

  • In performing the duties of this position, the employee must be mobile in an office environment and able to use standard office equipment.
  • Must be able to communicate orally and in writing and must be able to travel internationally.
  • Project HOPE employees may be required to travel or work in countries where working conditions are described as “difficult”.

Working environment:

  • Typical office environment with exposure to minimal noise level.
  • Emergency deployments may take place in resource-poor environments with austere living conditions.
  • Travel for extended periods may be by air and/or other modes of transportation.
  • Although international travel is not a standard part of every job, programmatic needs may require it intermittently.
  • Project HOPE employees may be required to travel or work in countries where working conditions are described as “difficult”.

How to register

Please apply online at

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